Are lawyers rocket scientists or what? According to these survey results, just released by Robert Half (1/11/06), attorneys identify client service as key to long term career success.
Most of us solo and small firm lawyers have always known that client service counts, because that’s what allows us to compete with large firms. Even now that the rest of the profession is waking up to our secret, I’m not concerned. Solos and small firms have been focus ed on client service for so long, that it’s going to take the rest of the profession some time to catch our lead (as GAL’s here and here bear out).
Related posts:
- Client Surveys: Sure They Help Lawyers, But Aren’t They a Pain in the Neck for Clients?
- Doctor-Patient, Clients or Customers?
- Can Solo and Small Firm Lawyers Anchor Social Movements? We Already Do.
- More Suits Against Biglaw Firms
- Should Lawyers Suggest Social Media to Clients As An Alternative to A Pricey Lawsuit?
