Dan Hull highlights this great compliment from a client that came to him via Patrick Lamb. “We don’t have their phone number, we have their DNA” is the compliment. Though some of use might prefer a hefty monetary bonus for excellent service, let’s not forget that this kind of endorsement (particularly one making its rounds on the blogs) is worth its weight in gold many times over with the referrals and future business that it will help generation.
Isn’t This A Great Compliment?
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