Comments on: Look Who’s Discounting Their Fees

By: alexisneely

alexisneely — Fri, 11 Jun 2010 23:59:22 +0000

Yep, this is why we always recommend flat fees agreed to up front so there are never any surprises for the client or the lawyer. And you are so right on the focus on client service. that's really what it's all about. My clients happily paid my higher fees because they received a much different and better experience than they would have elsewhere.

By: Ben Glass

Ben Glass — Sat, 31 May 2008 22:18:19 +0000

It’s simply amazing that so many lawyers have yet to figure out that billing by the hour (and them competing by price!!) is not an efficient way to make a living. It’s horribly scary for the client to not really know how large the bill will be and it reduces the lawyer and her expertise to a commodity. The last thing you want to be in any business is a commodity.