Comments on: My Trip Out [to] West: A Preview of WestlawNext http://myshingle.com/2010/01/articles/legal-research-and-writing/my-trip-out-to-west-a-preview-of-westlawnext/ Great Things Come in Small [Law] Practices! Sat, 12 May 2012 15:13:00 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Jverone8767 http://myshingle.com/2010/01/articles/legal-research-and-writing/my-trip-out-to-west-a-preview-of-westlawnext/#comment-7769 Jverone8767 Tue, 02 Nov 2010 18:34:00 +0000 http://174.120.83.8/~sh1ngl3/2010/01/articles/uncategorized/my-trip-out-to-west-a-preview-of-westlawnext/#comment-7769 I contacted Westlaw to consider signing up for an account and was very unhappy with the experience. Using an internet-conferencing program, a Westlaw rep was able to give me a good presentation of the features of WestlawNext. When the rep finally told me about the pricing, she gave me one price, and then told me that there was a special price that was good only for the current month. That basically ended my interest in Westlaw, as I didn't enjoy the feeling that I was being treated as a sucker who would fall for such a high-pressure sales gimmick. I had a fairly lengthy discussion with the sales rep about my objection, although I was perfectly polite, as was the sales rep. The very next day I received an email from this rep, from which I quote: "I have talked extensively with my boss about earning your business. "This pricing is especially created and designed by my manager, Jonathan – but he has asked for a time frame of Thursday by 3PM CST. "I have explained our previous conversation that you do not take kindly to sales tactics or games and that these are not my ways of selling either!!! "With that being said – he's the bad guy in this – but he is really offering you a great deal for a lot less to earn your business this month. "Because this is a final notice I personally want to offer you some free books ($1600 in value) of your choice (95% of our books I can offer you) and postpone your 1st month WestlawNext billing to end of December." Apparently, Westlaw preferred that I look elsewhere for my legal-research needs, and so I have done so. I contacted Westlaw to consider signing up for an account and was very unhappy with the experience.

Using an internet-conferencing program, a Westlaw rep was able to give me a good presentation of the features of WestlawNext.

When the rep finally told me about the pricing, she gave me one price, and then told me that there was a special price that was good only for the current month. That basically ended my interest in Westlaw, as I didn’t enjoy the feeling that I was being treated as a sucker who would fall for such a high-pressure sales gimmick. I had a fairly lengthy discussion with the sales rep about my objection, although I was perfectly polite, as was the sales rep.

The very next day I received an email from this rep, from which I quote:

“I have talked extensively with my boss about earning your business.
“This pricing is especially created and designed by my manager, Jonathan – but he has asked for a time frame of Thursday by 3PM CST.

“I have explained our previous conversation that you do not take kindly to sales tactics or games and that these are not my ways of selling either!!!

“With that being said – he’s the bad guy in this – but he is really offering you a great deal for a lot less to earn your business this month.

“Because this is a final notice I personally want to offer you some free books ($1600 in value) of your choice (95% of our books I can offer you) and postpone your 1st month WestlawNext billing to end of December.”

Apparently, Westlaw preferred that I look elsewhere for my legal-research needs, and so I have done so.

]]> By: GL http://myshingle.com/2010/01/articles/legal-research-and-writing/my-trip-out-to-west-a-preview-of-westlawnext/#comment-3333 GL Thu, 04 Feb 2010 17:37:28 +0000 http://174.120.83.8/~sh1ngl3/2010/01/articles/uncategorized/my-trip-out-to-west-a-preview-of-westlawnext/#comment-3333 Why don't you check out loislaw.com ? It has just has much or more info then west and lexis. On top of that they don't charge overages like the other two which is probably a big part of their profits. Both are starting to become dinosaurs in this industry. <a href="http://librarianatlaw.blogspot.com/2010/01/waiting-for-other-shoe-to-drop-westlaw.html" rel="nofollow"><a href="http://librarianatlaw.blogspot.com/2010/01/waiting-for-other-shoe-to-drop-westlaw.html" rel="nofollow"><a href="http://librarianatlaw.blogspot.com/2010/01/waiting-for-other-shoe-to-drop-westlaw.html" rel="nofollow">http://librarianatlaw.blogspot.com/2010/01/waiting-for-other-shoe-to-drop-westlaw.html</a></a></a> Why don’t you check out loislaw.com ? It has just has much or more info then west and lexis. On top of that they don’t charge overages like the other two which is probably a big part of their profits. Both are starting to become dinosaurs in this industry.
http://librarianatlaw.blogspot.com/2010/01/waiting-for-other-shoe-to-drop-westlaw.html

]]> By: GL http://myshingle.com/2010/01/articles/legal-research-and-writing/my-trip-out-to-west-a-preview-of-westlawnext/#comment-7488 GL Thu, 04 Feb 2010 17:37:00 +0000 http://174.120.83.8/~sh1ngl3/2010/01/articles/uncategorized/my-trip-out-to-west-a-preview-of-westlawnext/#comment-7488 Why don't you check out loislaw.com ? It has just has much or more info then west and lexis. On top of that they don't charge overages like the other two which is probably a big part of their profits. Both are starting to become dinosaurs in this industry. <a href="http://librarianatlaw.blogspot.com/2010/01/waiting-for-other-shoe-to-drop-westlaw.html" rel="nofollow"><a href="http://librarianatlaw.blogspot.com/2010/01/waiting-for-other-shoe-to-drop-westlaw.html" rel="nofollow"><a href="http://librarianatlaw.blogspot.com/2010/01/waiting-for-other-shoe-to-drop-westlaw.html" rel="nofollow">http://librarianatlaw.blogspot.com/2010/01/waiting-for-other-shoe-to-drop-westlaw.html</a></a></a> Why don’t you check out loislaw.com ? It has just has much or more info then west and lexis. On top of that they don’t charge overages like the other two which is probably a big part of their profits. Both are starting to become dinosaurs in this industry.
http://librarianatlaw.blogspot.com/2010/01/waiting-for-other-shoe-to-drop-westlaw.html

]]> By: AMM http://myshingle.com/2010/01/articles/legal-research-and-writing/my-trip-out-to-west-a-preview-of-westlawnext/#comment-3332 AMM Sun, 31 Jan 2010 17:05:35 +0000 http://174.120.83.8/~sh1ngl3/2010/01/articles/uncategorized/my-trip-out-to-west-a-preview-of-westlawnext/#comment-3332 There is no "p" in Thomson, just like there is no "p" in Elefant. I'm sure you get that all the time. There is no “p” in Thomson, just like there is no “p” in Elefant.
I’m sure you get that all the time.

]]> By: AMM http://myshingle.com/2010/01/articles/legal-research-and-writing/my-trip-out-to-west-a-preview-of-westlawnext/#comment-7487 AMM Sun, 31 Jan 2010 17:05:00 +0000 http://174.120.83.8/~sh1ngl3/2010/01/articles/uncategorized/my-trip-out-to-west-a-preview-of-westlawnext/#comment-7487 There is no "p" in Thomson, just like there is no "p" in Elefant. I'm sure you get that all the time. There is no “p” in Thomson, just like there is no “p” in Elefant.
I’m sure you get that all the time.

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