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Document Automation Isn’t the Only Disruptive Legal Technology…And What That Means for Solos & Smalls

April 28, 2015 by Carolyn Elefant

  Thanks to technology, advance directives- legal documents that specify what actions should be taken if patients are no longer able to care for themselves – are readily available. Free advance directive forms abound online at sites like this, while those who don’t care to read through lengthy instructions can create an advanced directive at […]

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What Makes A Great Client?

March 31, 2015 by Carolyn Elefant

Tales about  clients from hell abound. Visit any lawyer listserve and you’ll encounter weekly threads populated with complaints about crazy clients or advice on how to fire them. Bad clients aren’t exclusive to the legal profession either – doctors deal with them and one designer even set up a Clients from Hell website dedicated to them. […]

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A New Reason To Limit Free Consultations

February 27, 2015 by Carolyn Elefant

I’ve long been a fan of free consultations for a couple of reasons. First, given the importance of the attorney-client relationship, it never made sense to put up obstacles  to clients seeking to vet different attorneys by forcing them to shell out a couple of hundred bucks for each meeting. Second, for some practices – […]

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Do Corporate Counsel Really Want Freebies – or Do they Want To Put Big law in Its Place?

October 23, 2014 by Carolyn Elefant

In a buyer’s market for legal services, great work alone often isn’t enough to attract or retain a client. At least that’s what two in-house counsel advised in recent interviews posted at JD Supra and summarized at Daily Report Online. According to these interviews, today’s in-house counsel expect outside lawyers to take the time to […]

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One More Reason to Flat Fee: Getting Paid

October 16, 2014 by Carolyn Elefant

A recent decision by a New York court, rejecting a law firm’s breach of contract claim to recover $2.3 million in legal fees from a client highlights both the importance of a detailed written representation agreement and yet another reason to consider adopting flat fees. According to the New York Law Journal, Kasowitz, Benson, Torres […]

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Should Lawyers Look to Online Dispute Resolution To Resolve Disputes With Clients?

September 5, 2014 by Carolyn Elefant

Online dispute resolution is rapidly gaining traction. Modria, a leading online dispute resolution (ODR) platform, boasts that its service is used to settle more than 60 million cases annually. Yet even though ABA task forces have studied, and appear to endorse ODR, I’ve not found much mention of the potential uses of ODR to resolve […]

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Lessons from MOOCs About the Future of Law

August 8, 2014 by Carolyn Elefant

In theory, MOOCs — massive online open courses — sound too good to be true.  Classes are available on any topic – from learning a new language or computer coding or even how to start a law firm. Even better, most MOOCs are free (or inexpensive) and open to anyone with an Internet connection. Yet […]

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Is “Birds of A Feather” Branding a Smart Marketing Practice for Law Firms?

August 5, 2014 by Carolyn Elefant

As the old adage goes, birds of a feather flock together. But does that mean that lawyers of certain feathers – whether it’s a gender, race, nationality or sexual preference – should flout them to attract clients of similar plumage? This question came to mind while reading this Gina Passarella’s Pittsburgh-Post Gazette piece about Pennsylvania law […]

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Getting Past Fired

July 1, 2014 by Carolyn Elefant

This post is part of the MyShingle Solos summer series which will run between June 17 and July 3, 2014.   This post is written by MyShingle Guest Blogger Denise Nichols For my second contribution to the MyShingle Solos summer series, I was planning to share my story of returning to law school after a 20 […]

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Good Help? Is it hard to find?

June 23, 2014 by Carolyn Elefant

This post is part of the MyShingle Solos summer series which will run between June 17 and July 3, 2014.  This post is written by MyShingle Guest Blogger Wes Bailey The solo legal profession is unlike anything you will encounter in today’s society. No one comes to an attorney’s office without having a problem they […]

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