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Solo & Small Law Firms

Twelve Rules of Great Client Service

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Dan Hull of What About Clients has rounded up twelve of his past blog posts into a comprehensive Twelve Rules of Client Service.  Read it if you want to stay a step ahead of your competitors.

Though Dan’s post addresses client service, it’s actually a great model for great rules for serving your blog readers.  Many readers may be new to your site and may not have read some of your best top posts.  So why not, like Dan has, repackage them as a “greatest hits” album of a sort and put it out for your readers.  You’ll give them a taste of the best that your blog has to offer, and at least for one post, you won’t have to search for new material!

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