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Solo & Small Law Firms

Client Relations

The Art, Science & Ethics of the 21st Century Retainer Agreement

The legal profession is transitioning to what’s been branded the new normal, but the development of the necessary tools for serving 21st Century clients is lagging far behind.  Sure, the infrastructure that we use to serve clients is changing; lawyers are finally coming up to speed on Cloud Computing, transitioning from desktops to more mobile…

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What Does Your Retainer Agreement Say About You?

I am still working my way through my review copy of Stephanie Kimbro’s new book, reviewed here by Richard Granat. There’s just too much information to breeze through and unlike many bloggers (not Richard, but others), I actually make a point of reading the books that I review. Still, one of the most useful parts…

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Be the Lawyer Who Sits on the Toilet Seat

During the last week of my dad’s life, my sisters, mom and I experienced the best and worst of the medical profession. The lowest point came mid-way through my father’s last week, when my mother and I were accosted in the public lounge outside the intensive care unit (ICU) by one of the doctors who…

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Don’t Poach on Me

Earlier this week, I dropped a few hundred dollars to attend one day of an industry conference.  I didn’t do it for the CLE.  Rather, I  had to guard against other lawyers poaching my client.  Even with my oversight, at least one consultant made an overt, brazen play for my client as I stood by.…

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HALO – Help a Lawyer Out

Professional courtesy. When is the last time you’ve used that phrase, or heard it as anything other than the punchline of a lawyer joke? For me, professional courtesy is one of the aspects of being a lawyer that I most enjoy. Like giving a free consultation to a client sent my way by a colleague.…

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More On Technology Taking Us Back to the Future

Dr. Brest Rosenblum runs a solo family practice in  Aspinwall, Pennsylvania, that hearkens back to the days before healthcare, like law, became a business.   When Dr. Rosenblum’s patients arrive at the office, he greets them in the waiting room and takes down their intake information himself. After hours, when Dr. Rosenblum isn’t available, his patients…

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The Retainer Letter As a Walk Down Memory Lane

I may not be a contract aficionado like Ken Adams, but I love a good retainer agreement.  Though  clean, crisp language and brevity makes me swoon as much as any other lawyer, my affinity for retainer agreements reaches far deeper than the surface:  quite simply, I’m a sucker for the stories behind the the whereas…

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Running Your Small Law Firm to look like a Large Law Firm

Let’s face it, as a solo or small law firm you’re pulled in multiple directions. Not only do you practice law, but you also need to run AND grow a small business.