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Ms Elefant i am a new solo practitioner. Can I receive your newsletter? Iam also interested in Solo University information. Thank you. Yale Rodman, Esq.

Carolyn -

I'm wondering if you've ever posted about the power of a lost client - a referred client, a client who you thought would be more comfortable with another attorney. Would you agree that a client who is satisfied with your precise and helpful referral may be a more valuable resource than a client who was semi-comfortable working with you? I've always felt that, when working with contractors, plumbers, etc., the ones I can really trust are the ones who tell me not to use them.

I couldn't find a post on this - not sure if one exists and I've not searched properly or if it just hasn't come up. Either way - I'd love to hear your thoughts!

Thanks,
Tom

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Carolyn,
Your presentations at the Missouri Bar's Solo and Small Firm Conference were very good. Thank you for making the trek to the middle of America - and I do mean the middle of America - to Tan-Tar-A at Lake of the Ozarks. Not only was the time with you well spent because it was helpful, informative, and useful, but you are also energetic and entertaining. Thank you again. I look forward to reading more from you and perhaps seeing you again at another conference.