My Mixed Review on the ABA Ethics Opinion on Responding to Negative Reviews

 More than a decade after clients started leaving attorney reviews online, the ABA has now steps in to offer ethical guidance on Responding to Online Criticism, Formal Opinion 496.   As with a majority of jurisdictions, the ABA takes the position that a negative client review does not trigger the type of controversy with a…

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Red Flags in Power Pacts

As some of you already know, on Friday, May 29, 2020, I’m scheduled to present a 90-minute webinar on Power Pacts: Agreements to Fuel Law Firm or Career Growth and Unleash New Revenue Streams  (click on the link for details or to register, click HERE. But for those of you who can’t attend, I’ve devoted…

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How Tech Competence Can Help Attract Clients

By now, 36 states have adopted some version of the ABA’s updated Model Rule 1.1. duty of tech competence which requires lawyers to keep abreast of the benefits and risks associated with relevant technology.  But there’s an even better reason than ethics compliance for lawyers to learn more about tech: to retain clients. Small Business…

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New Jersey Court Orders Lawyers to Disclose Competitors’ Billing Practices and to Use Data To Inform Clients of Likelihood of Success

Last week, the New Jersey Supreme Court granted certification to hear an appeal of the Appellate Division’s ruling in Balducci v. Cige, Docket No. A-3068-16T2 (August 30, 2018) which voided an attorney’s hourly fee agreement with a client for a discrimination action because the lawyer failed to advise the client that other firms could handle…

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At the Intersection of Legal Ethics and GDPR

The EU’s  General Data Protection Regulation   — which applies to US law firms that represent EU citizens or companies or hold data about EU citizens — allows EU citizens the right to have their data erased in certain circumstances. But the GDPR’s “right to be forgotten” could potentially butt heads with legal ethics requirements,…

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