Inspiring, Celebrating & Empowering
Solo & Small Law Firms

Starting a Law Firm To Serve Clients Just Like You

September 15, 2017

Fed up with his law firms’ inefficient and costly practices, serial-entrepreneur Justin Kan decided to take matters into his own hands. Now, Kan isn’t a lawyer, so  he couldn’t start his own law firm. And given the size of his companies, my guess is that DIY wasn’t an option.  But what Kan could do is…

Why the Frictionless Client Experience Is A Legal Fiction

September 11, 2017

Most of today’s clients have grown accustomed to a frictionless customer experience long before they ever step foot over our office threshold or log in to an online client portal. Most likely, within hours of…

Goodbye to All That

September 5, 2017

The last days went down just as I imagined. Packed up the rented Jeep Cherokee and drove up to Massachusetts alone, a half hour behind my daughters who navigated the Prius that they’ll have with…

How to Minimize the Time You Spend on Administrative Tasks

August 22, 2017

Sponsored by Thomson Reuters Did you know up to 40% of time in a small law firm is spent on non billable, administrative work?  That means you are basically working for free after 2 p.m. …

Second Cities for Law Firms

August 14, 2017

Last year, I blogged about Second City Solos which suggested that lawyers may have more success in getting a new law practice off the ground since they’ll face less competition than they would in major…

The Legal Profession’s Invisible Women

August 9, 2017

Recently while online, I came across this post by a female law firm partner with 25 years of experience under her belt. She writes: This past year, I settled two enormous cases in federal district…

Loyalty Programs – For Clients and Lawyers

August 8, 2017

A recent article confirms that customer loyalty programs that reward customers for frequent purchases are more popular than ever. The article reports that today, consumers 3.8 billion memberships in customer loyalty programs, up from 3.3…

Certifiably Niche

July 26, 2017

Today’s headlines are rife with plenty of tech topics that could conceivably form a niche practice. From sci-fi sounding topics — like  internet of things , wearable tech ,  bitcoin and crypto-currency ,  micro-chip implants…

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How to Minimize the Time You Spend on Administrative Tasks

Did you know up to 40% of time in a small law firm is spent on non billable, administrative work?  That means you are basically working for free after 2 p.m.