Being Nice Can Pay Off
Lawyers take different approaches to litigation – some believe that a threatening, aggressive demeanor produces results, some prefer a cool, professional air (think robotic!), others adopt a good old boy, blackslapping friendliness. This post by Seth Godin persuasively argues in favor of the power of being nice. (among other things, you may save your client money and avoid the embarrassment of losing to a pro se litigant).