Of all of the articles written on how to best deal with clients, I find ones such as this, Learn to Love Your Lawyer , Mark Obbie, Inc.com (December 2004) most valuable. Why’s that? Because Obbie’s article provides how-to advice on what clients should do to manage their attorneys. By reading articles like Obbie’s, we attorneys can stay one step ahead, and provide the types of information that Obbie advises clients to seek – like clear billing agreements with firm fee estimates, understanding of the client’s priorities and situations where they’re not nickel-and-dimed for every five minute phone inquiry. If you handle any type of business client especially, this excellent article is worth a read.